Bizolink. Terms of Service

Version 1.1 · Effective 7 October 2026

These terms are an agreement between you (the real estate negotiator or agent using the service, "you") and Bizolink Digital Enterprise (SSM registration MA0351281-P), Puchong, Selangor, Malaysia ("Bizolink.", "we", "us"). By creating your password, logging in or using app.bizolink.com, you accept these terms.

1. What we provide

Bizolink. gives property agents in Malaysia:

  • Kira, an AI assistant that chats with your buyer enquiries, asks qualifying questions and passes qualified leads to you;
  • project landing pages showing your details and a link to chat with Kira;
  • a dashboard showing your leads, page and billing.

We may improve, change or remove features over time. We will tell you in advance about any change that significantly reduces what you pay for.

2. Your account

  • You must be a registered real estate negotiator, agent or other person allowed to market property in Malaysia, and at least 18.
  • You keep your password private and are responsible for activity on your account. Tell us straight away at support@bizolink.com if you think someone else has used it.
  • Done-for-you setup. If you ask us to set up your account, profile or page for you, you authorise us to do so using the details you give us. You will approve your page before it is published. You remain responsible for the page once you approve it.

3. Your responsibilities

  • The details on your page (name, photo, REN number, agency and licence number, contact numbers) must be true and current. You must have permission from your agency to advertise the projects shown.
  • You are responsible for complying with the laws and rules that apply to you as an agent, including the Valuers, Appraisers, Estate Agents and Property Managers Act 1981 and the rules of the Board, your agency's rules, advertising rules (including Google, Meta and TikTok policies), and the Personal Data Protection Act 2010 for the buyer details you receive.
  • You will not use the service to send spam, mislead buyers, make promises on a developer's behalf, or for anything unlawful.
  • Kira asks questions and shares general project information. Kira does not give financial, legal or loan advice and does not make offers or bookings. You handle the actual sale.

4. AI accuracy

Kira is an AI. It can make mistakes, misunderstand a buyer, or give out-of-date project details (for example prices, availability or permit status). Check important details with the buyer and the developer before relying on them. We are not responsible for decisions made only on what Kira said.

5. Project information and photos

Project details and photos come from developers' official materials and other public sources. We try to keep them accurate, but developers change prices, plans and availability without telling us. If you or a developer believe any material should not be shown, tell us at support@bizolink.com and we will review it promptly and remove it if appropriate.

6. Fees and payment

Founding Member plan

  • RM150 per month.
  • The first 60 days are free, starting on the day your first page goes live. No card is needed during the free period.
  • We will remind you by email before the free period ends (around day 50 and day 58).
  • After the free period, we email you an invoice each month with a payment link. You can pay by card or FPX online banking.
  • Founding Member pricing stays at RM150 per month for as long as your subscription continues without a break.

Other plans: prices and terms are as shown at checkout.

Late payment. If an invoice is unpaid, you have a 7-day grace period during which Kira keeps working and we send reminders. If it is still unpaid after the grace period and a final warning, Kira is paused, and the chat on your pages shows that it is paused. Paying the invoice turns Kira back on straight away. We will never pause without warning you first.

Sales and Service Tax (SST) does not currently apply to our fees. If that changes, we will tell you before it is added to any invoice.

7. Cancelling

  • You can cancel anytime by messaging us at support@bizolink.com (or from your dashboard, where your plan shows a cancel option). Cancelling stops the next invoice. If you cancel during the free period, you pay nothing.
  • After cancelling, the service continues until the end of the month you have already paid for. We don't refund part-months. (The RM30 plan's own refund rule shown at checkout still applies to that plan.)
  • We may suspend or close an account that breaks these terms, with notice where reasonable.

8. Your data and your leads

  • How we handle personal data is explained in our Privacy Notice.
  • The buyer leads are yours. For buyer details collected through your page and Kira, you are the data user under the PDPA and we process those details on your behalf to provide the service. You can export them or ask us to delete them.
  • After your account closes, we delete or anonymise your leads within 90 days, unless the law requires us to keep them.

9. Our content

The Bizolink. software, design, Kira's prompts and our page templates belong to us. You may use them only through the service while your account is active. You give us permission to display the content you provide (your name, photo and details) on your pages and in the service.

10. Availability

We aim to keep the service running all the time, but we can't promise it will never be interrupted, for example during maintenance or problems with our providers (hosting, WhatsApp, AI or payment services).

11. Liability

  • Nothing in these terms limits liability that cannot be limited by law.
  • We are not liable for lost sales, lost commission, lost profits or indirect losses.
  • Our total liability to you for any claim is limited to the fees you paid us in the 3 months before the claim.

12. Changes to these terms

We may update these terms. We will tell you at least 14 days before a significant change takes effect and ask you to accept the new version when you next log in. If you don't agree, you can cancel before it takes effect.

13. Law and contact

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction.
Questions: support@bizolink.com · Bizolink Digital Enterprise, Puchong, Selangor, Malaysia.

Privacy Notice